Eurolens Reviews
(Rated by 1249 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery5.0
- Return Policy4.5
- Price & Quality4.5
- Customer Service4.0
Recent Customer Reviews (7)
Ricardo Sheripov
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Algernon Faucher
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Leah Archer
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Harriet Dale
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Bernd Burger
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Alfio Marcelo
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Andrew Witham
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Eurolens Pricing
Shipping outside Europe
FREE - $24.95
Payment Methods
Accepted Payment Options:
Prices for items on Eurolens.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Eurolens credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Eurolens Pros & Cons
Pros
1
Wide Selection: Eurolens.com offers a diverse range of contact lenses, including popular brands like Acuvue, Biomedics, and Freshlook, as well as specialty lenses such as toric and colored contacts.
2
Competitive Pricing: The platform is known for its affordable prices, often lower than traditional retail options, providing good value for customers.
3
Free Shipping: Offers free shipping within Europe, enhancing cost-effectiveness for buyers.
4
Customer Service: Many reviews highlight the responsive and helpful customer service, with support teams addressing issues promptly and effectively.
5
Promotional Offers: Regular discounts and coupon codes are available, allowing customers to save more on their purchases.
CONS
1
Customs Charges: Customers have reported unexpected customs fees when orders are shipped from the US, which can significantly increase the total cost.
2
Delivery Delays: Some users experienced lengthy shipping times, with reports of waiting up to a month for orders to arrive.
3
Misleading Information: There are concerns regarding the company's US-based operations, which may not be clear from the website, leading to confusion about shipping times and potential fees.
4
Currency Conversion Fees: Payments may be processed in USD, resulting in additional bank charges for currency conversion, which can add to the overall expense.
Eurolens Features and Benefits
Features
Guaranteed Correct and Sterile Lenses
Every order is shipped with the originally ordered contact lenses in manufacturer’s sterile packaging or fully refunded
30-Day Return for Unopened Packages
Unopened, unmarked, and sealed packages can be returned for a full refund within 30 days
Free Shipping to Europe
Offers free carriage to customers in Europe, enhancing cost-effectiveness
Flexible International Shipping Options
Various delivery methods outside Europe with times from 1-15 business days and costs from free to $24.95
60-Day Non-Receipt Claim Period
60 days from shipment date to claim if order not received
Wide Selection of Contact Lenses
Diverse range including brands like Acuvue, Biomedics, Freshlook, and specialty lenses such as toric and colored contacts
Competitive Pricing
Affordable prices often lower than traditional retail, providing good value
Responsive Customer Service
Helpful support addressing issues promptly and effectively, building trust
Promotional Offers
Regular discounts and coupon codes to save more on purchases
Low Prices on Specific Lenses
Examples include Boston EO at £24.45, Radiation at £28.01, Air Optix for Astigmatism at €41.95
Diverse Product Range
Major brands like Acuvue, Biomedics, Focus, Freshlook, and specialty toric, coloured, bifocal, multifocal lenses for various vision needs
Affordable Pricing via Parent Company
Significant savings due to buying power of Lens.com, Inc.
Free Shipping Across UK and Europe
Free on all order sizes, saving on delivery fees
Exceptional Customer Support
Prompt responses and effective resolutions to issues like delays or fees
User-Friendly Website
Easy navigation and seamless purchasing for positive shopping experience
Frequent Discount Codes
Regular promotions for additional savings
Global Delivery to Europe
Convenient access for customers across the continent